TERMS & CONDITIONS
1.1 All Infinity wedding bands purchased from the E-store are subject to availability, and will be made to order should the requested stock is not available in our current inventory.
1.2 For Infinity wedding bands, delivery will take up to 2 weeks to be processed.
1.3 For Infinity wedding bands from the “Timeless” collection, delivery will take up to 8 weeks to be processed.
1.4 Factory production times are factored in the delivery periods mentioned above.
2. RETURNS & EXCHANGE
2.1 Exchange of ring sizes are available for wedding band(s) in this promotion except for: Hera, Hexa, Twine, Brique, Sandy, Devotion, Tynia, Ayta, Cleo, Harmonia, Tyra, Sarea, Athens (Female Sizes), Tiarra, Siobhan, Simone, Shelby, and Sarra.
2.2 Should you want to exchange the ring size of wedding band(s) purchased from this promotion, exchange can be done free of charge for sizes that is not more than 2 (TWO) sizes bigger or smaller from the original purchased ring size.
2.3 For exchanges that are more than 2 (TWO) sizes from the original purchased ring size, additional charges will apply based on the selling price of the particular product.
2.4 No cash refunds, only exchange for a different ring size is allowed.
2.5 No refunds for exchanges on items of lower value than of the initial purchased product.
2.6 Returns for exchanges are only valid up to 14 days after receiving the product.
2.7 Returns and consultation can be made at any DeGem boutique. Returns to boutique must be complete with original receipt, packaging, and product for further inspection.